Student Support
Support while you train
Email is the way to reach us. Course-related support is included in your fee, and we aim to reply within 48 hours.
Contact
Email is our main contact method. Write with your name, the course you are studying, and how we can help.
Reply time
Within 48 hours
We aim to respond within 48 hours. Weekends and bank holidays are excluded from that time.
Your tutor
Handled personally
Nadia Jennings, Academy Owner and Training Director, personally handles all teaching, assessments, feedback and course-related support.
Included
Included in your course fee
All course-related support is included in the course fee.
- Teaching
- Assessments
- Feedback
- Course-related support
Extra tuition
Available at an extra cost
If you would like more time with your tutor, these sessions can be arranged separately.
- Additional Zoom sessions
- In-person one-to-one tuition